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INFORMS Nashville – 2016

282

TB54

Music Row 2- Omni

Service Science in Emerging Economy

Sponsored: Service Science

Sponsored Session

Chair: Qiang Qiang, Penn State University, 30 E. Swedesford Road,

Malvern, PA, 19355, United States,

qzq10@psu.edu

1 - Big Data Based Modeling And Optimizing Of The First Aid

Services In Shanghai Songjiang District

Wei Yang, Tongji University, Shanghai, China,

yangvmail@163.com

, Qiang Su

To guarantee the emergency demand can be responded in time, the government

is obliged to implement an effective EMS plan. Most studies failure to consider

adequately the effect of the spatio-temporal uncertain demand since it is difficult

to quantitatively describe. As a result, the location plan is not efficient enough. In

this study, Gaussian Mixture Model clustering is innovatively utilized to

quantitatively describe the spatial uncertain demand. Then the chance-constraint

programming model for location planning is developed. The data of Songjiang

District is used to validate the method proposed. The experimental results

demonstrate that the delay time can be significantly decreased.

2 - The Impact Of Linguistic Persuasiveness On The Success Rate Of

Crowdfunding Services: Evidence From Kickstarter

Hongwei Wang, Tongji University, Shanghai, China,

hwwang@tongji.edu.cn,

Wei Wang, Wei Chen, Kevin Zhu

Fund-seekers tend to use various linguistic styles to change investors’ perception

on project prospects, thus leading to different persuasiveness on investment

intentions. Based on Hovland’s persuasion model and Aristotle’s rhetorical

persuasion triples, the linguistic styles are grouped into resorting to credibility, to

sentiment, to logic, to reward, and to exaggeration. We then extract the keywords

for these categories by text mining. An econometric model is formulated with

128345 campaigns from Kickstarter to estimate the impact of linguistic styles on

successful campaigns. The results guide fund-seekers to come up the most

effective linguistic styles on describing their projects.

TB55

Music Row 3- Omni

Inventory Management IV

Contributed Session

Chair: Apurva Jain, University of Washington, Foster School of

Business, Box 353226, Seattle, WA, 98195-3226, United States,

apurva@u.washington.edu

1 - Using Simulations To Evaluate And Improve Inventory Policies

Jagtej S Bewli, Director, Product Management, WalmartLabs,

850 Cherry Avenue, San Bruno, CA, 94066, United States,

jbewli@walmartlabs.com

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2 - Cooperation In Spare Parts Systems With Expedited Deliveries

Ulas Ozen, Ozyegin University, Cekmekoy Campus, Nisantepe

District, Orman Street, Istanbul, 34794, Turkey,

ulas.ozen@ozyegin.edu.tr

We study cooperation between a group of companies, who need spare parts to

maintain their expensive equipment, by pooling their spare parts inventory. To

address the cost allocation problem, we borrow concepts from cooperative game

theory and examine the core of the resulting cooperative games. We study three

cooperation scenarios: (i) cooperation by inventory pooling, (ii) cooperation

under optimal inventory investment, and (iii) cooperation under service level

constraint. For many of these games, we show that the cores are non-empty by

identifying a PMAS. For the games with empty cores, we present examples.

3 - Multi Period Production Planning With Uniformly

Perishable Inventories

Mehdi Karimi-Nasab, PostDoc, Institute for Operations Research,

University of Hamburg, Von-Melle-Park 5, Hamburg, 20146,

Germany,

mehdi.karimi-nasab@uni-hamburg.de

A number of products should be produced over a number of periods. After a

product is produced, it is subject to perishability. Assume that product i is

produced in period t0. Then life time of product i can be divided into two parts:

till a certain time limit after production, tl(i), we can be sure that item i is usable

in the warehouse (i.e. till the end of period t0+tl(i) we are sure that it is not

perished), but it may be considered unusable during the next periods located in

the interval t0+tl(i)+1, . . ., t0+tu(i) with equal chance. In other words, we can be

sure that by probability of 1 it is absolutely out of use afterwards. The problem is

formulated and mathematical properties of the model are studied.

4 - Operational Responses To A Demand Surge

Apurva Jain, University of Washington, Foster School of Business,

Box 353226, Seattle, WA, 98195-3226, United States,

apurva@u.washington.edu

We develop and analyze a model where a firm observes the evolution of a

demand-surge over a short time-period. The firm’s decisions about inventory,

quality and delivery influence the evolution of the demand surge over short-term

and have impact on the level of long-term demand it may experience. The firm

must determine the time and quantity for ordering inventory to meet the surge

and must choose between sources that differ in their quality-levels and delivery-

times.

TB56

Music Row 4- Omni

Innovation through IT Management

Sponsored: EBusiness

Sponsored Session

Chair: Rajiv Mukherjee, Southern Methodist University, Frisco, TX,

United States,

rajiv.mukherjee@gmail.com

1 - Effect Of Consumption Flexibility On Usage

Sreekumar Bhaskaran, Southern Methodist University,

sbhaskar@smu.edu

, Rajiv Mukherjee, Sanjiv Erat

In this research, we examine the effect of flexibility related to consumption of

services on the extent of usage of a service. Impact of consumer behavior on

capacity and pricing are also considered.

2 - How Strategic Crowdfunding Design Decisions And Financial

Slack Affect Funding And Post-funding Outcomes

Daniel Zantedeschi, The Ohio State University, Columbus, OH,

United States,

zantedeschi.1@osu.edu,

Onochie Fan-Osuala,

Wolfgang Jank

Based on the marketing-operations interface model, we conjecture that strategic

crowdfunding campaign design decisions can impact both funding and post-

funding outcomes. We show that these strategic decisions have differential effects

on the both phases (fundraising and post-funding) of crowdfunding. That is,

decisions that positively impact funding success may negatively impact the time to

shipment of crowdfunded products. Further, and contrary to speculations, we find

that overfunding (a fundraising phase outcome) provides financial slack and is

associated with lower delays in product shipment. Finally, we provide

implications of these findings.

3 - “Co-opetition” In The Over-The-Top (OTT) Services

Antino Kim, Indiana University, Bloomington, IN, United States,

antino@iu.edu,

Debabrata Dey, Atanu Lahiri

Often, an infrastructure service provider (ISP) allows an “over-the-top” service

provider (OTTSP) to use its infrastructure to offer services that end up competing

with the services provided by the ISP itself. Such presence of competition and

collaboration at the same time leads to an interesting relationship between the

ISP and OTTSP. In this research, we examine this intricate relationship to analyze

the pricing strategies for both parties.

4 - Product Support And Uncertainty: Effect On Two Competing

Online Retailers

Vashkar Ghosh, University of Florida, 355A Stuzin Hall,

Department of ISOM, Gainesville, FL, 32611, United States,

vashkar.ghosh@warrington.ufl.edu

, Kyung Sung Jung,

Young Kwark, Janice Carrrillo

We analyze the effect of uncertainty about the product and retailer support

between two competing online retailers selling the same product. The retailers

differ in both their product support and fit. We consider the impact of online

reviews, and investigate the problem under wholesale and agency pricing

schemes.

TB54