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Analysis of Agencies with Revenues

Less Than $500,000

4. Multi-line Producers

Average

Top 25%

# Validated Producers

1.5

High

3.0

Low

1.0

Average New Comm Produced/Year

$38,865

$50,164

Average Book Managed (Commissions)

$228,750

$392,021

Average Pay ($)

$49,500

Average Pay (% of Book Serviced)

21.6%

Producer Summary

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

1.0

High

2.0

Low

0.3

Average Commissions Serviced

$165,932

$227,781

Average Pay ($)

$30,565

Average Pay (% of Book Serviced)

18.4%

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

Commercial P&C Group L&H Personal P&C Multi-Line

Average New Commissions Produced

Average Top 25%

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

Commercial P&C Group L&H Personal P&C Multi-Line

Average Commissions in Book

Average Top 25%

Page 19

2003 Best Practices Study