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Morgan Hill, California
12
Zucker Systems
#
Recommendation
Responsibility
Page
Priority
Phase One
Actions
Phase Two
Actions
57.
Support training classes for building staff
Building Official
58 2
X
58.
Cover cost of ICC certification renewals
Building Official
58 2
X
59.
Monitor staff training re CEUs maintenance
Building Official
59 3
X
60.
Allocate at least 2% of personnel budget for
training
Building Official
59 2
X
61.
Weekly training for inspectors and permit
technicians
Building Official
59 2
X
62.
Create opportunities for staff to lead training
Building Official
60 2
X
Processing Issues
63.
Develop rules for addressing
Building Official
60 2
X
64.
Reconcile conflicting addresses
Information Systems
60 2
X
65.
Inspection activity reports to be part of TRAKiT
Building Official
61 2
X
66.
Use anticipated inspection time rather than
number of inspections for inspector assignments
Building Official
61 2
X
67.
Post inspection schedules on website
Building Official
62 2
X
68.
Building inspectors to call 30 minutes prior to
arrival
Building Official
62 2
X
ECONOMIC DEVELOPMENT DIVISION
69.
Confirm equipment needs for economic
development
Assistant City Manager
66 2
X
70.
Update economic staff job descriptions
Human Resources Department
67 3
X
71.
Create handout re how to start a business
Economic Development Manager
67 3
X
72.
Economic development staff to attend
Community Development meetings
Economic Development Manager
67 3
X
73.
Provide Excel training for EDD staff
Assistant City Manager
68 2
X
74.
Improve economic development web pages
Economic Development Manager
69 3
X
75.
Conduct annual economic development
workshops with the Planning Commission
Economic Development Manager
69 3
X
ENGINEERIN DIVISION/PUBLIC WORKS DEPARTMENT
Organizational Issues
76.
Develop plan for Senior Civil Engineer to
delegate decision making authority
Public Works Director
75 1
X
77.
Adopt same performance standards as planning
and building divisions.
Public Works Director
76 1
X
78.
Incorporate engineering standards into TRAKiT
system
Public Works Director
76 1
X
79.
Review TRAKiT reports to adjust staffing needs
Senior Civil Engineer
77 1
X
80.
Add contract staff to meet staffing needs
Public Works Director
77 1
X
81.
Monitor contracts to determine full-time staffing
needs
Public Works Director
77 2
X
82.
Set performance standards for contractors
Public Works Director
78 1
X
83.
Create in-house engineer training program
Sr. Civil Engineer
78 2
X