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INFORMS Philadelphia – 2015

331

4 - Optimal Integration of Kidney Exchange Programs with Antibody

Reduction Therapy

Naoru Koizumi, Assoc Professor, GMU, 3351 N Fairfax Dr,

Arlington, VA, 22203, United States of America,

nkoizumi@gmu.edu

, Monica Gentili, Keith Melancon

Kidney paired donation (KPD) allows incompatible pairs to exchange kidneys

with other incompatible pairs. However, evidence suggests there stills exist

barriers to KPD utilization, especially among difficult-to-match transplant

candidates and positive actual or virtual crossmatches. Using mathematical

models, we investigate how to optimally integrate antibody reduction therapy in

KPD to increase successful living-donor kidney transplants among difficult to

match candidates.

TC38

38-Room 415, Marriott

Queueing Models II

Contributed Session

Chair: Benjamin Legros, Ecole Centrale Paris,

Grande Voie des Vignes, Chatenay-Malabry, 92290, France

1 - A New Look at Markov Processes of G/M/1-type

Jason Joyner, PhD Student, Clemson University, Clemson

University O-110 Martin Hall, Box 340975, Clemson, SC, 29634,

United States of America,

jjoyner@g.clemson.edu

We present a new method for deriving the stationary distribution of an ergodic

Markov process of G/M/1-type in continuous-time. Our method derives and

makes use of a new representation for each element of the rate matrices

contained in the stationary distribution. This method can also be modified to

derive the Laplace transform of each transition function associated with Markov

processes of G/M/1-type.

2 - Exact Simulation of Non-Stationary Reflect Brownian Motion

Mohammad Mousavi, Assistant Professor, University of

Pittsburgh, 1048 Benedum Hall, Pittsburgh, PA, 15212,

United States of America,

mousavi@pitt.edu

We discuss the challenges that arise in the planning simulations of systems with

time dependent arrival and service rates. Estimating how far back in time a

simulation must be initialized is an essential problem in planning simulations. We

propound using reflected Brownian motion (RBM) with time-dependent drift and

volatility as a guide for estimating this initialization time. We develop the first

exact simulation method for RBM with time-dependent drift and volatility.

3 - Traffic Volume and Travel Time Variability under

Random Interruptions

Marcelo Figueroa, PhD Student, Rutgers University, 93 Marvin

Lane, Piscataway, NJ, 08854, United States of America,

marcelo.figueroa@rutgers.edu

, Melike Baykal-görsoy

We show the advantages of modeling the number of vehicles on a freeway

corridor as an M/M/Infinity queueing system subject to random service

degradation in order to obtain variability estimates for congestion and travel time

delay. We make use of the analytical stationary distribution of the number of

customers thus avoiding the use of traffic simulation. We validate our approach

by using traffic count data, and relevant weather events and traffic incidents as

causes of service degradation.

4 - Admission Control Policies for Multi-Channel Call Centers:

Should We Delay the Call Rejection?

Benjamin Legros, Ecole Centrale Paris, Grande Voie des Vignes,

Chatenay Malabry, France,

belegros@laposte.net

We study strategies of rejection in call centers with inbound and outbound calls.

The firm is looking for the best possible trade-off between the inbound and

outbound calls performance. Rejection at arrivals, so-called rejection “a priori”

and rejection after experimenting some wait, so-called rejection “a posteriori” are

considered. Our main finding is that rejection a posteriori provides a better

performance in terms of waiting time for served customers than a rejection a

priori.

TC39

39-Room 100, CC

Distribution Channel Management

Cluster: Operations/Marketing Interface

Invited Session

Chair: Xiaowei Xu, Associate Professor, Rutgers Business School-New

Brunswick, 100 Rockafeller Rd., Piscataway, NJ, 08854,

United States of America,

xiaoweix@andromeda.rutgers.edu

1 - Co-Advertising and Channel Power in Distribution Channels

Xiaowei Xu, Associate Professor, Rutgers Business School-New

Brunswick, 100 Rockafeller Rd., Piscataway, NJ, 08854,

United States of America,

xiaoweix@andromeda.rutgers.edu

We study a manufacturer-retailer channel, in which the manufacturer decides

wholesale price as the channel leader and the retailer decides the retail price as

the channel follower. Besides the retail price, customer demand is influenced by

non-price marketing instruments, such as advertising. We identify business

scenarios, under which the manufacturer should not participate any co-

advertising campaign even if it’s free, since doing so will increase the channel

power of the retailer.

2 - Effects of Channel Intermediaries on Quality-price Competition

S. Chan Choi, Rutgers Business School-New Brunswick,

100 Rockafeller Road, Piscataway, NJ, 08854,

United States of America,

chanchoi@rci.rutgers.edu

We show that when products are vertically differentiated, the optimal channel

structure depends on whether a company is a high- or low-quality producer.

Either manufacturer benefits by channel integration while the competitor uses an

intermediary, but this effect is stronger for the low-quality manufacturer. If an

intermediary is to be used, the low-quality manufacturer has more incentive to

use an exclusive dealer. But the total channel profit is higher with a common

retailer.

3 - Fairness in Supply Chain Contracts with Sales Efforts

Ju Myung Song, Rutgers Business School, Room 430, 1

Washington Park, Newark, NJ, 07102, United States of America,

jumyung.song@rutgers.edu

Fairness is an important incentive for supply chain contract design. I consider a

setting where a retailer chooses both retail price and sale effort to maximize

profit, and analyze how fairness in a supply chain affects supplier and retailer’s

behaviors and their expected profits.

4 - A Longitudinal Analysis of Supplier Working Relations in

Component Markets

Sengun Yeniyurt, Associate Professor, Rutgers Business School,

100 Rockafeller Rd, Piscataway, NJ, 08854, United States of

America,

yeniyurt@business.rutgers.edu

, Steven Carnovale,

John W. Henke

This study utilizes a longitudinal dataset that includes information regarding

supplier working relations and sourcing transactions in the North American

Automotive industry. Econometric models are developed and estimated utilizing

information provided by first tier component suppliers to major automotive

manufacturers. The estimates reveal the interplay between past interactions,

future expectations, and working relations and their effect on transactional

decisions in component markets.

TC40

40- Room 101, CC

Marketing I

Contributed Session

Chair: Robert Bordley, Expert Systems Engr Professional,

Booz-Allen-Hamilton, 525 Choice Court, Troy, MI, 48085,

United States of America,

Bordley_Robert@bah.com

1 - How Cultural Difference Influences Consumer Behavior in

Hypermarket Industry

Mei-Wen Chao, Assistant Professor, Kao Yuan University, 1821

Zhongshan Rd., Luzhu Dist., Kaohsiung, 82151, Taiwan - ROC,

t80149@cc.kyu.edu.tw

No empirical research exists to discuss the issues of culture and consumer

behavior in the hypermarket industry using the territory of Taiwan and the U.S.

as the units of comparison. This paper attempted to explore grocery consumers’

inner world and how their shopping perceptions vary between Taiwanese and

American cultures. The contexts of interviews are given and additional findings

are also put forward. Salient results and practical issues are discussed in detail in

this paper.

TC40