Q1-2014 - page 13

WESTHUB
Reporter: JillianSergi
Didyouknow thatWorcester ranked9
th
in the snowiest cities in thenation thiswinter?
Well,
we certainlydid! Soneedless to say, theWestHub cannotwait for spring!
Things aremovingalongquite smoothlyhere, andwe
couldnot bemoreproudof the team theWestHub
hasbecome! It’s through teamworkanddedication
thatweareable to continue toprovideour patients
and referring communitywith thebest customer
servicepossible. But teamworkknowsnoboundaries.
Weunderstand the importanceof theSimplySave
programandwe strive to continue toaid
themarketing teamwithemployer information. Kudos toTriciaCasinghinowhohashelped lead
theWestHub, andCustomer Care, inobtaining this information. Keep it up!
TheWestHubhas certainly
sprung intoaction
.Our utilization is increasingandour focus
continues tobeonPOS collections.Wewould like to recognizeand thankKarenDyer, Cristy
Cayer andEddieMaconon their continuedefforts and successes inPOS collections. Your hard
work is recognizedandmuchappreciated!
But as springapproacheswe regrettablyhad to saygoodbye toChristinePini. Shewas the first
manager of theWestHubandmade suchapositive impact on theCustomer Caremodel.We
wishherwell and success inher futureendeavors.
With that being said,wewant to
congratulateNikki Powersonhermove toCentral Customer Caremanager!Weknowyou’ll do
great!
Last but definitelynot least:
TheHeartWalk!
Wehave teamedup
with theCentral hub toparticipate in theUMassHeartWalk
hostedby theAmericanHeartAssociationonMay3
rd
, 2014. Since
Heart disease is the#1killer ofwomenweall vouched to
“GoRed
forWomen”
. Our goal is to save livesby raisingmoneyand
spreadingknowledge tohelpAmericans live longer, stronger lives.
Want in!? Joinor donate toour ShieldsMRI teamat
Thankyou, inadvance, for your donationand support
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