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Your Guide to Business Online Banking

I

Welcome to Business Online Banking!

II

Table of Contents

1

Security

2

Getting Started & Logging In

3

Account Overview

4

Account History

5

Account Downloads

6

Single Transfer Funds

7

Bill Pay Overview

8

Single Payment

9

Add External Account

10

External Transfers

11

Scheduled Transactions

12

Small Business Payroll

13

Recurring Payments

14

Recurring Transfer Funds

15

Transaction History

16

Calendar

17

Bill Pay Management

18

ACH Payment

19

ACH Batch Approval

21

Tax Payment

22

ACH Import

23

Activating Batch

25

Wire Transfer Domestic

27

Wire Transfer International

28

System Mail

29

Address Change

30

Stop Payment

31

Alerts

32

User Preferences

33

User Rights

34

Adding a User

35

Fraud Detection

36

Introduction

37

Positive Pay & Payee Positive Pay

38

Reverse Positive Pay

40

ACH Filters

41

Partial Check Reconciliation

42

Full Check Reconciliation

43

Business Online Banking

44

Reverse Positive Pay

59

ACH Filters

60

Lockbox Online Viewer

61

Welcome

62

Logging In

62

How to View Lockbox Images and Information

63

Main Menu

64

Batch Index

65

Batch Detail

66

Item Image and Information

67

Search Menu

68

Output Spreadsheet

69

PDF File Output

70

Remote Deposit Capture

71

Getting Started & Logging In

72

Creating a Deposit

73

Scanning a Check

74

If an Item Piggybacks

75

If an Item Jams

75

Processing Exceptions

76

MICR Exceptions

77

IQA Exceptions

78

Duplicate Exceptions

79

Balancing Deposits

80

Creating Reports

81

Adding a Secondary User

82

Maintaining a Secondary User

84

Deactivating Secondary User

85

Rejected Deposits

86

Deposit Adjustment

87