GROUP TRAINING 2019

GROUP TRAINING 2019

© Médiathèque Saint-Gobain

TRAINING 2019

2

T he changes generated by digital technologies and the globalization of markets have shaken up the rules of the game in business by giving the end customer a crucial role. Strengthening customer intimacy, accelerating the digital transformation of our activities and being more agile and simple are the logical consequences, and underpin the main lines of the training programs that the Group makes available to its employees. The training modules presented to you in the following pages meet this triple objective. They are designed as pathways to allow everyone to learn at their own pace and according to their needs, and on a continuous basis, with access to an online course library as a complement. Because, as a recent study points out, continuous learning is one of the two essential components of companies that stand out for their ability to respond quickly and appropriately to the needs of their customers. This is our objective, by making Saint-Gobain “the best place to learn”.

Dominique Pépin Learning and Development Vice-President

TRAINING 2019

3

SUMMARY

ESSENTIALS OF SAINT-GOBAIN

p14

The History of the Group p16 Welcome, the induction programme of Saint-Gobain p18 Promoting the General Principles of Conduct and Action p21 The Saint-Gobain ATTITUDES p22

SCHOOL OF MANAGEMENT

p24

GROUP TRAINING Meet the Group p26 Essentials of Management p27 Operations Management p28 Advanced Management p29 IMS-Strategic Management p30

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

P32

GROUP TRAINING Business Insights

p34 p35 p36 p37 p38 p39 p41 p42 p43 p44

Effective Performance Management Leading Change in your Teams Potential Booster - 360° Feedback Potential Booster - Virtual Coaching

Potential Booster - Virtual Co-development

ASIA PACIFIC OFFER Essential Coaching Skills Advanced Coaching Skills

Interpersonal Skills Innovative Leadership

NORTH AMERICA OFFER Effective Leader Series I

p46 p47 p48

Effective Leader Series II

Meet the Delegation

TRAINING 2019

4

Mid-Level Leadership

p49 p50 p51 p52 p53 p54 p55 p56 p57 p58

Basic Project Management: Countdown®

Business Acumen: Zodiak®

Saint-Gobain Attitudes 360 Feedback Training Influencing Without Authority: Principles and Practical Essentials of Leadership Development Program

Impactful Presentations

Emotional Intelligence and Conflict Resolution

Change Management

Building High Performance Teams

POLAND OFFER Program Compass RUSSIA OFFER Effective Manager Change Management

p60

p62 p63

GROUP TRAINING - To go further

p64

DIVERSITY GENDER BALANCE

P66

GROUP TRAINING Young Female Talent

p68 p69 p70

Leadership Part 1 Leadership Part 2

NORTH AMERICA OFFER Diversity & Inclusion: Next Level Education

p72

GROUP TRAINING - To Go Further

p73

CROSS FUNCTIONAL SKILLS

P74

GROUP TRAINING Innovation in Disruptive Market

p76 p77 p78 p79

Essentials of Marketing

Develop your Customer Focus

Principes of Negociation

TRAINING 2019

5

Advanced Negociation

p80 p81 p82 p83 p84 p85 p86

Using Functional Analysis to Develop New Solutions

Creativity Methods and Tools

Impactful Presentations

Recruitment - Part I Recruitment Fundamentals Recruitment - Part II Effective Interviewing (BEI)

Eco-innovation: Mastering the Tools

ASIA PACIFIC OFFER Geek Presenter-biz Report Geek Presenter-cool Talk

p88 p89

POLAND OFFER Achieving Championship in Presentations. Positive Self-presentation p91 Negociations in businesses p92

RUSSIA OFFER Effective Recuitment Public Speaking Skills

p94 p95 p96 p97

Business game “SAINT-GOBAIN BUSINESS TODAY”

Business game “UNDER CONSTRUCTION”

GROUP TRAINING - To go further

p98

DIGITAL ACADEMY

p100

GROUP TRAINING Discover Big Data

p102 p103 p104 p105 p106

Practice Big Data Digital Journey Digital for Finance

Cybersecurity Essentials

SPECIALIST TRAINING PROGRAMMES

P108

SCHOOL OF MARKETING

P110

GROUP TRAINING Essentials of Marketing p112

TRAINING 2019

6

Innovation in Disruptive Markets p113 Advanced Pricing Methods p114 Eco-Innonvation: Mastering the Tools p115 Using Functional Analysis to Develop New Solution p116 Creativity Methods and Tools p117

To Go Further

p118

SALES

p120

GROUP TRAINING Develop your Customer Focus Key Account Management

p122 p123 p124

Sales Negotiation

RUSSIA OFFER Sales skills. distribution 1.0 Sales skills. project 1.0

p126 p127 p128

Negotiation Skills

GROUP TRAINING - To go further

p129

PURCHASING ACADEMY

P130

GROUP TRAINING Purchasing Methodology within Saint-Gobain p132 Principles of Negotiation p133 Advanced Negotiation P134 International Construction Management and Purchasing p135 Methodology to Purchase CAPEX p136 Methodology to Purchase Raw Materials p137 NORTH AMERICA OFFER Purchasing Methodology p139

GROUP TRAINING - To Go Further

p140

TRAINING 2019

7

RESEARCH AND DEVELOPMENT

p142

GROUP TRAINING Training Path

p144 p145 p146 p147 p148 p149 p150 p151 p152 p153 p154

New Researcher

Searching and Analysing R&D Information (SARI)

Measurement and Uncertainty

Statistical Tools for R&D

R&D Project Leader

Integrating EHS in the Innovation Process Eco-innovation: Mastering the Tools Using Nanomaterials with all Possible Safety Using Functional Analysis to Develop New Solutions

Creativity Methods and Tools

ENVIRONMENT, HEALTH AND SAFETY (EHS)

p156

GOUP TRAINING CURRICULUM: EHS FUNDAMENTALS

p160

EHS: introduction to the EHS policy EHS Group Standards Introduction to Health and Safety Risk Assessment Introduction to the Environment Introduction to the Energy, Air Emissions and Climate Change Event Investigation CURRICULUM: EHS TECHNICAL SKILLS

p161

Lock out – Tag out (LOTO) Working at height EHS: Contractors Toxic Risks Forklifts SMAT Road Risks EHS TRAINING MATRIX

p162

TRAINING 2019

8

WCM AND RISK PREVENTION

p164

GROUP TRAINING WCM for General Managers

p166 Industrial Risk Prevention p167 Risk Prevention in Distribution p168 Business Continuity Planning p169 NORTH AMERICA OFFER Greenbelt course: Customer Focus & Service p171 Greenbelt course: Environmental, Health & Safety p172 Greenbelt course: Quality & Process Control p173 Greenbelt course: Reliability p174 Greenbelt course: Industrial Efficiency p175 Greenbelt course: People Development p176 Greenbelt course: Early Equipment Management p177 Greenbelt course: Early Product Management p178

SUPPLY CHAIN

p180

GROUP TRAINING Essentials of Supply Chain Management

p182 p183 p184 p185

Sales and Operations Planning - Demand and Supply Plans

Streamline

APICS certification - Basics of Supply Chain Management

NORTH AMERICA OFFER Supply Chain Management

p187

SCHOOL OF FINANCE

p188

GROUP TRAINING REPORTING, CONSOLIDATION Level I - Fundamentals and Practice of the Financial Reporting - SIF

p190 p191

Level II - IFRS Standards

FINANCE Part I - Finance for non-Financial Managers Part II - Finance for non-Financial Managers Balance Sheet and Income Statement

p192 p193 p194 p195

Digital for Finance

TRAINING 2019

9

MANAGEMENT CONTROL Level I – Management Control Basics Level II – Advanced Course on OWCR

p196

p197 Level II – Advanced Course on Pricing Optimization and the Role of Finance p198 Level II – Advanced Course on Margin on Variable Cost p199 Level III – Advanced Management Control of the Group p200 ACCOUNTING SSC COURSES Discovering the Saint-Gobain Group and Finance p201 POST IMS Finance for Executives p202 NORTH AMERICA OFFER Business finance for everyone p204

GROUP TRAINING - To Go Further

p205

LEGAL & TAX

p206

GROUP TRAINING Project Management for Legal Professionals

p208

GROUP TRAINING Internal Audit and Business Control GROUP COMPLIANCE PROGRAMME

p210

p212

GROUP TRAINING - Digital learning

p213

INFORMATION SYSTEMS

p214

GROUP TRAINING Getting the Best out of SAP in Daily Use

p216 p217 p218 p219 p220

Office Automation

Cybersecurity Essentials

Discover Big Data Practice Big Data

GROUP TRAINING - To Go Further

p221

TRAINING 2019

10

HR ACADEMY

p222

GROUP TRAINING HR ACADEMY FOR HR

p224 p225 p226 p227 p228 p229 p230 p231 p232 p233 p234 p236 p237 p238 p239 p240 p241

HR ACADEMY FOR MANAGERS

Total Reward

My 360° Attitudes

International Mobility (part 1) International Mobility (part 2)

Job Description and Job Evaluation (Hay methodology) People Development for Sustainable Business Success

Design a Blended Learning Path Interactive Facilitation Skills

HR Software – Webex Sessions On-Demand

NORTH AMERICA OFFER Saint-Gobain Attitudes 360 feedback training People Development for Sustainable Business Success Effective Interviewing (behavioral based interviewing)

Recruitment Fundamentals

Job Description and Job Evaluations Effective Performance Management

GROUP TRAINING - To Go Further

p243

LANGUAGES

p246

Language Booster, the Perfect Blend

p247

UNIVERSITÉ DU VERRE

p248

GROUP TRAINING BASIC KNOWLEDGE

p250

Characteristics and Manufacturing of Glasses ADVANCED TECHNICAL TRAINING Glass Melting and Furnace Design TRAINING ESPECIALLY FOR FLAT GLASS PLANTS

p251

SGG – Melting Energy Optimization SGG – Continuous Furnace Maintenance

TRAINING 2019

11

SGG – Exceptional Maintenance on Furnaces Raw materials specification and suppliers’ audit: case study in flat glass Identification of glass defects in flat glass

ADDITIONAL INFORMATION

p252

How to connect to BOOST?

p254 p256

Corporate Learning & Development Department

TRAINING 2019

12

TRAINING 2019

13

ESSENTIALS OF SAINT-GOBAIN

Insight into the Group, its history, values, businesses and markets is essential to fully understand what makes Saint-Gobain so unique. The following programs will enable you to perceive the main components making up the Group’s culture.

TRAINING 2019

14

TRAINING 2019 © Médiathèque Saint-Gobain

15

ESSENTIALS OF SAINT-GOBAIN

THE SAINT-GOBAIN HISTORY

Where does the name “Saint-Gobain” come from? Did Colbert kill the glass factory’s Venetian competitors? How did Saint-Gobain, a luxury product manufacturer, become the champion of sustainable habitat? What are Saint-Gobain’s key innovations?

All these answers and so much more on SPRINT, in the new smartphone e-learning module:

Saint-Gobain’s Story: To be continued…with you!

A fun and interactive way to discover the history of Saint-Gobain, at your own pace, before writing it yourself!

WHO CAN ATTEND?

All Group employees.

TRAINING 2019

16

I -

I

THE SAINT-GOBAIN STORY CLOSE AT HAND ON YOUR MOBILE PHONE L S T IL

Do you know where Saint-Gobain’s name comes from? What the Group's historical innovations are? When did this French company start growing internationally? All you ever wanted to know about Saint-Gobain can be found in the new Sprint module dedicated to its history. Interactive and fun, it will help you, in one hour, better understand today’s Group and its culture. The “Saint-Gobain's Story” module is available on the application Sprint by Saint-Gobain , downloadable in the App Store or in Google Play or via the Saint-Gobain appstore. Do you know where Saint-Gobain’s name comes from? What the Group's historical innovations are? When did this French company start growing internationally? All you ever wanted to know about Saint-Gobain can be found in the new Sprint module dedicated to its history. Interactive and fun, it will help you, in one hour, better understand today’s Group and its culture. The “Saint-Gobain's Story” module is available on the application Sprint by Saint-Gobain , downloadable in the App Store or in Google Play or via the Saint-Gobain appstore.

LEARN FASTER, REMEMBER MORE! LE R F STER, RE E BER RE!

TRAINING 2019

17

GROUP TRAINING

ESSENTIALS OF SAINT-GOBAIN

DIGITAL LEARNING

WELCOME, THE INDUCTION PROGRAMME OF SAINT-GOBAIN

“WELCOME” is entended for all employees, in particular new starters of Saint-Gobain, in order to allow them to get to know the Group quickly, its culture and its Organization. Through WELCOME, new hires will learn more about Saint-Gobain and how to build their career.

This programme is accessible on Boost! and is composed of 9 parts:

1. Welcome Program Overview 2. Values & Principles 3. EHS at SG 4. Sustainable Habitat by Saint-Gobain 5. Saint-Gobain Attitudes 6. Group History & Organization 7. People Development & Learning 8. Collaboration 9. IT Security Essentials

It is important that all new hires to begin their onboarding experience in the best conditions. WELCOME is automatically assigned to all new hires on Boost!, and they are given three months to complete it. WELCOME is complemented locally with personalized on-boarding programs specific to the employee’s Delegation, business and function. WELCOME provides the building blocks new hires need to start off on the right foot.

Costs & Registration click here

#weareallsaintgobain !

Contact: Charlène Berneau

TRAINING 2019

18

TRAINING 2019

19

GROUP TRAINING

ESSENTIALS OF SAINT-GOBAIN

THE GENERAL PRINCIPLES OF CONDUCT AND ACTION

The Saint-Gobain Group was built and developped on the base of the principles which have guided its actions over time. These principles are not intended to be exhaustive, but to address the essential areas. Their application is a requirement for belonging to the Saint-Gobain Group. The general management of the Group offer the following awareness and training programs in order to promote these principles across the Group. It will decide on appropriate methods to verify compliance.

TRAINING 2019

20

GROUP TRAINING

ESSENTIALS OF SAINT-GOBAIN

PROMOTING THE GENERAL PRINCIPLES OF CONDUCT AND ACTION

KNOWING THE PRINCIPLES

USING THE PRINCIPLES

TEACHING THE PRINCIPLES

Content: • Challenges • Detailed description of each Principle • Basic cases (ex: conflict of interest…)

Content: • Short introduction • Workshops on cases where the Principles are not applied • General conclusion

Content: • How to introduce the Principles

• How to explain each Principle - workshops • How to answer questions & objections

Duration: 1 to 2 hours

Duration: 2 to 3 hours

Duration: 7 to 8 hours

Participants: any number • School of Management: Essentials of Management / Meet the Group • Any audience

Participants: around 30 • School of Management: Operations / Advanced Management • Operational managers

Participants: 15 to 25 per session • HR managers • Any manager seeking to make a presentation on the Principles

Independently of the programmes shown above, you can also explore the ADHERE module, registration in Boost! RESPONSIBLE DEVELOPMENT The “Adhere” online training module was designed to give employees a simple and active opportunity to think about the consequences of certain on-the-job decisions and the Principles’ fundamental role in the decision-making process. The two-part training programme includes an informational section that presents the Principles with explanatory sheets and additional resources on the intranet, as well as a hands-on section in which fictional characters in different jobs play out situations, covered by the nine Principles. While not exhaustive, the scenarios illustrate the various professional situations in which Group employees may find themselves. At the end of each story, the user is asked to identify the Principle in question referring to the explanatory sheets if necessary.

+

ADHERE Assess your practices against the Group’s General Principles of Conduct and Action through real-life role plays.

Costs & Registration click here

Trainer: Emmanuel Gutierrez

TRAINING 2019

21

SAINT-GOBAIN ATTITUDES

CULTIVATE CUSTOMER INTIMACY

Saint-Gobain Attitudes express the way we want to live and work together within Saint-Gobain. They represent botha styleofmanagement and a state of mind. They are a shared mindset that unites all Group employees in order to advance and win in today’s fast-pacedandeverchangingenvironment. These five Saint-Gobain Attitudes concern all Group employees. They reflect both our heritage and our ambition to help create great living places and improve daily life. By putting these into practice on a daily basis, we shall make this ambition a reality. The Saint-Gobain Attitudes Learning programs are designed to help all employees understand the meaning of the Attitudes and put them into practice in their daily work while enhancing their professional development.

ACT AS AN ENTREPRENEUR

INNOVATE

BE AGILE

BUILD AN OPEN AND ENGAGING CULTURE

TRAINING 2019

22

For all employees Discovery: this module will help you to understand themeaning of the 5 Saint-Gobain Attitudes, take ownership of them and put them into action in your daily work while enhancing your professional development. Additional learning resources to go further Cultivate customer intimacy: this module will help you to discover the customer centric mindset, understand your customers and their behaviors, enhance your customers’ journey and create a Customer-Insight-driven organization. Act as an entrepreneur: this module will help you to embrace an internal entrepreneur mindset, become the leader in you, get things done and become results driven. Innovate: this module will help you to find out what is really innovation, to think outside of the box, to boost your creativity and develop market strategy innovation. Be agile: this module will help you to develop the agile mindset, strengthen your awareness of yourself and your environment, develop an agile team, build an agile organization. 1 2 34

5

Build an Open and Engaging culture: this module will help to increase your motivation and engagement, work differently, connect with others and go further with diversity.

Programme manager: Agnieszka Kolczarek

Costs & Registration click here

TRAINING 2019

23

SCHOOL OF MANAGEMENT

MISSION

The School of Management is at the core of the Saint-Gobain University. Its main purpose is to support managers throughout their career inside the Group and support them in their career paths. A true accelerator for personal and professional development, the School of Management examines further in each of its programs the topics adapted to the participating managers’ situations. It represents in addition a unique opportunity for all participants to develop their network through the Group’s functions, countries and business activities.

WHO CAN ATTEND?

Every year, the School of Management welcomes several hundred managers coming from all activities, functions and countries, who reflect the Group’s cultural and professional diversity. The candidates are proposed by their management during the annual people review process, which is conducted by the countries.

TRAINING 2019

24

GROUP TRAINING Meet the Group p26 Essentials of Management p27 Operations Management p28 Advanced Management p29 IMS-Strategic Management p30

TRAINING 2019

25

GROUP TRAINING

SCHOOL OF MANAGEMENT

MEET THE GROUP Find out more about the Group, its values, activities, Organization, history and strategy. Meet the Group complements programmes offered by Delegations and Sectors for people who seek an international perspective of the Group. The programme Meet the Group 2 is exclusively developed for experienced executives, who recently joined the Group.

OBJECTIVES • To enhance knowledge of Saint-Gobain’s activities within a specific Delegation. • To deepen understanding of Saint-Gobain’s operational priorities and strategy. • To build and develop an international network.

PARTICIPANTS

Meet the Group: executives who have joined the Group in the last four years Meet the Group 2: experienced executives with less than 2 years’ service in the Group The candidates are proposed by their management during the annual people review process, which is conducted jointly by the countries.

PROGRAMME

• Module 1: Discover Saint-Gobain activities in one of our European Delegations. Meet the General Delegate and the HRD for an exchange on his role and mission. • Module 2: Saint-Gobain Group operational and global strategy - Group strategy - Marketing - Industrial Excellence

Organzsation

• 3 days in one of the 9 European Delegations + 2 days in France • E-learning and face-to-face sessions • 30 participants • Attendance sheet • online course evaluation form

- The history of Saint-Gobain - Managing executive careers

- Responsible Development in Saint-Gobain - Environment, Health and Safety (EHS) policy - Research and Development

Language: english

TRAINERS Saint-Gobain senior executives (Nordics and Baltics countries, Méditerranean, Central Europe, United Kingdom, Poland, Czech Republic, France).

Costs & Registration click here

Programme manager: Eric Portut Coordinator: Ajit-Joseph Sunny

TRAINING 2019

26

GROUP TRAINING

SCHOOL OF MANAGEMENT

ESSENTIALS OF MANAGEMENT A course designed for managers with 4-5 years’ professional experience who will be taking on broader duties. This programme reinforces leadership and management skills in line with the Group’s expectations, both in terms of managers’ ability to lead teams in a changing environment and cultivate customer intimacy.

OBJECTIVES

• Develop your ability to understand the ways teams function and adjust to different work environments - Develop the capacity to know yourself better in different perspectives - Develop the capacity to work in teams and lead people in constantly changing environments - Develop the capacity to make things happen in order to meet customer needs and support business growth • Take greater ownership of your career development

PARTICIPANTS

Specialists & Managers in the early part of their career with Saint-Gobain (4-6 years of experience at Saint-Gobain; Band 3-5 positions, Saint-Gobain Talent Priorities) Candidates are proposed by their management during the annual People Review process, which is conducted jointly by the countries.

PROGRAMME

• Leadership, communication and different management styles • 360° feedback and coaching • Customer visit • Team Business Simulation • Diversity and multicultural work environments • Developing high-performance teams • Principles of Conduct and Action • Saint-Gobain Attitudes, Group strategy and organization, brand and sustainable development • Career building

Organization

• 4 months blended learning path • 30 participants • Opening and closing webinar • Digital and distance learning (1 – 1,5 hour per week) • 5-day workshop • Individual development plan • Attendance sheet • Online course evaluation form

TRAINERS Olivier Basso (CNAM University, Paris), Mike Brent (Affiliate Professor Ashridge), Vasanthi Srinivasan (IIMB, India), Sean Pang (CONCHIUS, Shanghai), Sergio Nery (University Sao Paulo), Oriana Tickell (Egade Business School, Mexico), StratX Senior consultants team

Language: english

Costs & Registration click here

Programme manager: Eric Portut Coordinator: Maiwenn Versmée

TRAINING 2019

27

GROUP TRAINING

SCHOOL OF MANAGEMENT

OPERATIONS MANAGEMENT A programme for experienced managers focussing on change management practices and Saint-Gobain strategic priorities. It consists of two, one-week modules and an action- learning project that runs between the two sessions.

Digital Content

OBJECTIVES

• To understand the mechanisms of how Organizations function • To understand people’s attitudes and behaviours when confronted with change • To analyse and describe change projects • To be familiar with Group strategy

• To establish an individual development plan • To conduct an Organizational change project

PARTICIPANTS

Company directors, plant directors, heads of business or function of a Business Unit. The candidates are proposed by their management during the annual people review process, which is conducted jointly by the countries.

PROGRAMME

Prerequisites

• Module 1: Multicultural Management - Psychological aspects of change - Organizational aspects of change - Methodology for managing a change project Between the two modules: - Managing a real change project • Module 2: Managing Performance - Change Management: project analysis and discussion - Saint-Gobain Strategy - Talent Management at Saint-Gobain - Customer Experience Teaching techniques include e-learning presentations, discussions and guest speakers.

• 360° questionnaire • E-Learning: COMPLY, ADHERE • Principles of Change

Organization

• 2 residential one-week modules • E-Learning and • face-to-face sessions • 30 participants • Attendance sheet • online course evaluation form

TRAINERS Michelle Zandvoort – Consulting Psychologist and Trainer; Olivier Truong - ESCP Europe ; Saint-Gobain senior executives

Language: english

Costs & Registration click here

Programme manager: Dominique Pépin Coordinator: Maiwenn Versmée

TRAINING 2019

28

GROUP TRAINING

SCHOOL OF MANAGEMENT

ADVANCED MANAGEMENT A programme for experienced managers which will deepen their understanding of the business environment and leadership performance, and reinforce their ability to implement change in their area of responsibility. This involves working on personal effectiveness, team management, marketing and innovation.

Digital Content

OBJECTIVES • To develop cross-business and cross-functional management skills to serve Group interests better • To identify and analyze business and people issues before implementing change within one’s entity • To develop interpersonal sensitivity to improve personal effectiveness through a coaching approach • To mobilize others and adapt to their needs • To understand the challenges of implementing a transversal approach to innovation and marketing

PARTICIPANTS

Senior managers with a wide experience within the Group. Having attended the Operations Management seminar is an advantage. The candidates are proposed by their management during the annual people review process, which is conducted jointly by the countries.

PROGRAMME

• Personal development • Entrepreneurship and leadership for performance • Marketing: brand, client’s ecosystem, solutions • Innovation applied to all functions of the company • Talent management at Saint-Gobain • Saint-Gobain Strategy Teaching techniques include e-learning presentations, case-studies and guest speakers.

Prerequisites

• Hay 360° evaluation • E-Learning: ADHERE, Saint-Gobain Managerial Core Competencies

Organization

TRAINERS

• 5 days • E-Learning and • face-to-face sessions • 32 participants • Attendance sheet • online course evaluation form

Mike Brent (Affiliate Professor Ashridge) Wolfgang Ulanga (Professor W.P Carey School of Business ASU) Véronique Préaux-Cobti (Diafora) Michel Podolak (Orchestra Conductor)

Language: english

Costs & Registration click here

Programme manager: Agnieszka Kolczarek Coordinator: Ajit-Joseph Sunny

TRAINING 2019

29

GROUP TRAINING

SCHOOL OF MANAGEMENT

IMS - STRATEGIC MANAGEMENT IMS-Strategic Management is the last stage in the School of Management. It is intended for experiencedmanagers who will move into senior management positions in the coming years. The 6-month programme is mainly devoted to innovation, business transformation and international management with a particular focus on differentiation strategies. Participants are asked to work in groups on topics defined by the Chairman to whom they will submit their proposals during a working day.

Digital Content

OBJECTIVES

• Enhance personal efficiency and impact in a professional environment • Make proposals on a strategic subject • Develop innovation and lead transformation operations in complex organizations • Design and implement differentiation strategies – apply and implement the principles of the “Blue Ocean” strategy • Know the fundamental principles of the financial markets PARTICIPANTS

Experienced managers destined to move into senior management positions.

PROGRAMME

• 360 Evaluation, Belbin test, feedback interview and formalization of an IDP (individual development plan). •Implement new forms of management through trust, empowerment and collaboration • Lead transformation operations • Implement a digital strategy • Develop innovation • Grow on new markets: The SGGI case • Design and implement differentiation strategies – Practice the “Blue Ocean” strategy - Simulation • The “Transform & Grow” plan • Career management & HR strategy • Meetings, strategic presentations and discussions with Group senior executives Teaching methods: e-learning & distance Learning, reading, classic presentations, group work, case studies, simulations, meetings and exchanges with business leaders

Organization

• 6-month training course with 2 face-to-face sessions:

• *Module 1: 5 days • *Module 2: 5 days • Attendance sheet • On-line evaluation

Language: english

GUEST SPEAKERS

Frank Bournois (President & Dean ESCP Europe), Julie Battilana (Harvard Business School), Sunil Gupta (Harvard Business School), Rebecca Henderson (Harvard Business School), B. Santhanam (SGG India), Dominique Jacquet (HEC Montréal, Insead), Jean-Michel Chopin & Naill McDonagh (Strat-X, Insead), Saint-Gobain Group senior executives

Costs & Registration click here

Programme manager: Dominique Pepin Coordinator: Nastassia Arnstamm

TRAINING 2019

30

© Médiathèque Saint-Gobain

TRAINING 2019

31

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

OBJECTIVE

The world is moving at an accelerating pace. The changes profoundly transforming society and our markets also impact our business models, the way we work and lead our teams. Here are a number of programs to take stock of managerial practices and review the basics of managing and leading teams.

WHO CAN ATTEND?

All managers who wish to deepen and improve the performance and the good functioning of their teams.

GROUP TRAINING Business Insights

p34 p35 p36 p37 p38 p39

Effective Performance Management Leading Change in your Teams Potential Booster - 360° Feedback Potential Booster - Virtual Coaching

Potential Booster - Virtual Co-development

ASIA PACIFIC OFFER

TRAINING 2019

32

Essential Coaching Skills Advanced Coaching Skills Interpersonal Skills Innovative Leadership

p41 p42 p43 p44 p46 p47 p48 p49 p50 p51 p52 p53 p54 p55 p56 p57 p58

NORTH AMERICA OFFER Effective Leader Series I

Effective Leader Series II Meet the Delegation Mid-Level Leadership

Basic Project Management: Countdown®

Business Acumen: Zodiak®

Saint-Gobain Attitudes 360 Feedback Training Influencing Without Authority: Principles and Practical Essentials of Leadership Development Program

Impactful Presentations

Emotional Intelligence and Conflict Resolution

Change Management

Building High Performance Teams

POLAND OFFER Program Compass RUSSIA OFFER Effective Manager Change Management

p60

p62 p63

GROUP TRAINING - To go further

p64

TRAINING 2019

33

GROUP TRAINING

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

BUSINESS INSIGHTS Build up business leadership skills by fostering a more holistic view of the business environment. Enhance strategic thinking and inspire a customer focused mindset. Boost collaboration between functions and BU to ensure coherent strategies. Provide tools and frameworks for business partners and contributors to influence business decisions and performance

Digital Content

OBJECTIVES

• Foster a holistic view of the business, forces and levers that impact on performance • Anticipate business evolutions, identify challenges to draw up action plans • Sharpen strategic thinking, commercial and financial ‘reflexes’ - boost customer centricity • Build skills/confidence in ‘strategic discussions’ - enhance credibility and business leadership • Address priorities with critical thinking and decision-making skills • Support managers/contributors in aligning their roadmaps with SG’s strategies and priorities

PARTICIPANTS

Business Partners and contributors from HR, Finance, IT, Commercial and Operations. Recommended experience of at least 7 years, SG Class 6 and above or General Manager N-1. Suited to those who

a) influence strategy development and make strategic decisions, b) develop functional plans to execute the business strategy.

PROGRAMME

• Understanding customers, markets and competitors • Identify and evaluate business opportunities • Craft/align strategy and application plans - making key choices measure performance. • Develop value-creating solutions • Market-driven prioritization and strategies for allocating resources. • Group work focused on participants/SG business challenges • Entrepreneurship and leadership for performance Teaching techniques: Learning based on “LEARN-PRACTICE- APPLY” method; use of practical tools, frameworks and techniques; case studies; highly engaging business ‘game’; application to participants/SG business challenges.

Organization

• 3 months including 2 webinars & 3 days in residential • Blended (asynchronous, face-to-face, webinars) • From 25 to 30 participants • Satisfaction questionnaire

Language: english

TRAINERS

Experienced Business Consultants / Management Development Experts, Saint-Gobain Senior Executives

Costs & Registration click here

Programme manager: Eric Portut Coordinator: Maïwenn Versmée

TRAINING 2019

34

GROUP TRAINING

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

EFFECTIVE PERFORMANCE MANAGEMENT Develop a common understanding of Performance Management and the Annual Review process in line with HR priorities and processes in order to support line managers.

On Demand

OBJECTIVES

• To share common views on best practices of performance management • To review the current appraisal process and validate the best managerial behaviours expected for the Annual Review • To develop training and coaching skills to transfer the key messages and best practices to local HR teams

PARTICIPANTS

HR professionals with responsibility for performance management, who later share their knowledge when training and coaching line managers on how to conduct effective Annual Reviews

PROGRAMME

• Role of HR professionals in promoting best practices in performance management • Systemic dimension of performance management - performance management and the Annual Review Process • Connecting the performance management process to the SG Competency Model, Diversity policy, etc. • Using coaching skills to conduct performance discussions, coaching managers on best practices in performance management Teaching techniques: presentation of concepts, group exercises, mutual observation & feedback

Organization

• 2 days • Face-to-face course • 12 participants • satisfaction questionnaire, deployment of the local sessions in Delegations

Language: english

TRAINERS

HR Master Trainers from Delegations – local programme delivery, first to HR professionals and then to line managers.

Costs & Registration click here

Programme manager: Eric Portut Coordinator: local Training HR

TRAINING 2019

35

GROUP TRAINING

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

LEADING CHANGE IN YOUR TEAMS Directors and Managers Program for organization. Addressed to employees facing the same issues in their local language (English, French, German, Brasilian, Chinese, Spanish are available).

Digital Content

OBJECTIVES • To learn how to find the best way to position and develop managerial performance on a day-to- day basis, mainly by exerting influence in new environments, in order to set up effective Organizational services.

PARTICIPANTS

This seminar is especially designed for managers of shared service centres and/or managers recently appointed to a position in a new environment.

PROGRAMME

• Pre-work: questionnaire on specific expectations, meeting with participants’managers to discuss personal development • Webinar/Webex: introduction and clarifying training project goals, make up of teams, to do list • Warm up: identification of managerial issues and possible solutions, strategies implemented and outcomes • In class (2 days): Sub-group work on what it is to be a SG manager (meaning, behaviours…), short experiments on commitment, conflict management, manager’s role, etc. • Embedding: implementation of good practices, Q&A platform, learning journal, personal planning • Debriefing: review of the embedding phase, personal development plan, meeting with participants’ managers Teaching techniques: a blended learning programme involving several learning channels, such as webinars, presentations, workgroup interviews in english or your Local Language.

Organization

• A 6 months distance learning programme • Face-to-face session (2 days) • Debrief 4-6 months after the face-to-face session • 26 participants • Attendance sheets and online course evaluation form

Language: local

TRAINERS

External speakers: EM Lyon School of management: M. Brent, P. Jones, B. Wang, A. Fromentin, C. Bidere, E. Urdhal

Costs & Registration click here

Programme Manager : Eric Portut Coordinator : Maïwenn Versmée

TRAINING 2019

36

GROUP TRAINING

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

POTENTIAL BOOSTER - 360° FEEDBACK

This 360° analysis tool enables you to better know and develop yourself thanks to the constructive feedback received from your contacts (Line Managers, direct reports, peers, customers).

OBJECTIVES

• Review practices and ways of behaving and interacting in a business environment • Bene t from constructive and meaningful feedback • Being aware of the impact on other people • Having a clearer picture of stakeholders’ expectations in terms of behavior • Understanding why these behaviors (positive and negative) are important for performance • Reflecting on key drivers of one’s own behaviors (values, beliefs, role, system, environment...) • Seeing opportunities to build on the strengths AND change the most critical behaviors • Receiving support from my immediate environment • Understand yourself better • Build an IDP (Individual Development Plan)

PARTICIPANTS

First time managers, new jobs (mobility), people leading change projects, people eager to develop

PROGRAMME

• Online questionnaire for the person concerned and the raters: direct manager(s), direct reports, peers and customers • Choice of a certi ed coach by the person concerned • 360 feedback debrief by the coach • Drawing up of an individual development plan

Organization

• Online questionnaire (40mn max)

• Debriefing with a coach: 90mn by videoconference • Virtual coaching platform

TRAINERS

Language: local

External coaches (MoovOne) certi ed and authorized to debrief the 360 feedback.

Costs & Registration click here

Programme manager: AK (only) Programme manager: Agnieszka Kolczarek

TRAINING 2019

37

GROUP TRAINING

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

POTENTIAL BOOSTER - VIRTUAL COACHING

Benefit from the combination of digital tools and methods with the power of professional coaching. You will be accompanied by a certified coach in order to progress towards achieving your individual goals in personalized and flexible approach.

OBJECTIVES

• Develop interpersonal and managerial skills • Develop behaviors based on personal or organizational needs • Realize the potentials

PARTICIPANTS

First Time Managers, new jobs (mobility), people leading change projects, people eager to develop.

PROGRAMME

• Choice of certified coach according to language and experience • Booking of sessions and follow-up via the platform • Objective setting with the coach and/or manager • Continuous development to fulfill the set objective

Organization

2 options available: • 7 one-hour videoconference sessions • 8 sessions + DISC Behavioral assessment • Recommended regime: 1 session per two weeks • Attendance sheet and online evaluation survey

TRAINERS

MoovOne community of coach-facilitators (ICF, EMCC or SCF certification)

Language: local

Tarifs & Inscription > Virtual coaching > Virtual coaching with DISC

Programme manager: Agnieszka Kolczarek

TRAINING 2019

38

GROUP TRAINING

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

POTENTIAL BOOSTER - VIRTUAL CO-DEVELOPMENT

Virtual Co-development is the program bringing together people with shared professional challenges via video conference. Together with coach-facilitator you will experiment learning through collective intelligence.

OBJECTIVES

• To respond collectively to challenges faced by individuals and teams • To create the culture of active listening and sharing leading to collective development • To build a lasting support network

PARTICIPANTS

Group of specialists and/or managers willing to use the co-development approach. Employees can be spread around the world.

PROGRAMME

• Setting the groups of peers who share common business issues • Introduction to the principles of collective intelligence • Regular interactive videoconference group sessions of the participants and the coach-facilitator • Consultations from two perspectives: Client and Consultant • Theoretical support to accompany the rise in competence • Collective formulation of an action plan and progress measurement with the group

Organization

2 options available: • Groups of 4 peers: 5 sessions of 90 mn each • Groups of 5 peers: 6 sessions of 90 mn each • 7 sessions of 90mn each • 3 – 5 month length • Coach support and guidance • Support materials on theory • Confidentiality rule • Digital platform & Zoom video conference • Exit survey

TRAINERS

MoovOne community of coach-facilitators (ICF, EMCC or SCF certification)

Language: local

Tarifs & Inscription > Virtual Co-development (4 People) > Virtual Co-development (5 People)

Programme manager: Agnieszka Kolczarek

TRAINING 2019

39

ASIA PACIFIC OFFER

TRAINING 2019

40

ASIA PACIFIC OFFER

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

ESSENTIAL COACHING SKILLS Advanced Coaching Skills program is a custom-made program aligned with your internal processes and development initiatives. This program provides you with a deep understanding of coaching and how it can be used for career development. It coaches advanced communication and coaching models adapted for your workplace.

OBJECTIVES

• Understand the power of coaching and benefits of workplace coaching • Learn formal and informal coaching models and skills for continuous use • Apply the fundamental coaching toolkit to involve and engage employees in reaching goals

PARTICIPANTS

Cadres working as people manager who have 1-2 years managerial experience

PROGRAMME

• Why a coaching style conversation is effective for improving individual and team performance • The difference between coaching and mentoring • The principles of a coaching style conversation • How to conduct a coaching style conversation • How to enhance the team’s ownership via coaching

Organization

• Face-to-face session • Course duration: two days • Participants: 15-18 participants • Administration formalities: Attendance sheet and on-line course evaluation

TRAINERS

External consultants

• Language : english, chinese

Costs & Registration click here

Programme Manager: Joyce Song

TRAINING 2019

41

ASIA PACIFIC OFFER

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

ADVANCED COACHING SKILLS Advanced Coaching Skills program is a custom-made program aligned with your internal processes and development initiatives. This program provides you with a deep understanding of coaching and how it can be used for career development. It coaches advanced communication and coaching models adapted for your workplace.

OBJECTIVES

• Learn benefits of - and how to - coach and support employee career development • Master leveraging the existing strengths of employees and unlock unrealized potential for improved performance • Learn how to manage difficult dialogues through coaching

PARTICIPANTS

Cadres working as people manager who have at least 5 years managerial experience. Complete Essential Coaching skill is must.

PROGRAMME

• Benefits of coaching and supporting employee career development • Advanced coaching models and skills for continuous use • Leverage and develop the existing strengths of employees -create and sustain behavioral change -uncover blind spots and self-limiting beliefs -use assessments and measurements to accelerate and sustain development -manage emotional, reluctant and uncommitted employees -unlock unrealized potential for improved performance

Organization

• Face to face session • Course duration: two days • Participants: 15-18 participants • Administration formalities: Attendance sheet and on-line course evaluation

TRAINERS

External consultants

• Language : english, chinese

Costs & Registration click here

Programme Manager: Joyce Song

TRAINING 2019

42

ASIA PACIFIC OFFER

LEADERSHIP, DEVELOPMENT & CHANGE MANAGEMENT

INTERPERSONAL SKILLS Interpersonal skills is a program to support people managers, understand the Role and Responsibilities of a Saint-Gobain Manager and apply fundamental leadership skills.

OBJECTIVES

• Understand the Roles and Responsibilities of individual contributors and people managers • Develop new leaders to advance personal and team leadership skills • Establish new leader leadership styles

PARTICIPANTS People managers who have less than 1-3 years’ managerial experience Project managers who coordinate cross-function or cross-Business projects

PROGRAMME

• Role and responsibilities of Saint-Gobain managers -Understanding leadership from challenge to action and result -Leadership style to build team trust and performance • Effective delegation and empowerment -What, why, who when and how to delegate -Differences and ways of empowerment • Effective communication skills -Understanding others through active listening -Creating interest with power of question through funnel concept • Giving and getting feedback -Giving positive (recognition) and constructive (improvement) feedback -Getting feedback to strengthening understanding and relationship • Conflict resolution -When people with resistance, how to turn the conversation around? -Use of different techniques to deal with different conflicts •

Organization

• Course duration: A 2 months distance learning. Face-to-face sesion 2 days Participants: maximum 16 participants Administration formalities: Attendance sheet and on-line course evaluation

Language : english, chinese, japanese

TRAINERS

External consultants

Costs & Registration click here

Programme Manager: Joyce Song

TRAINING 2019

43